Frequently Asked Questions

No experience is required at all. Our beginner lessons are designed for first-time drivers and start from the very basics, including controls, safety, and road awareness.

You’ll need:

• A valid provisional/learner driving licence

• Suitable footwear (no flip-flops or heels)

• Glasses or contacts if required for driving

We’ll take care of everything else.

Lessons are usually 1 or 2 hours, depending on your preference and availability. Longer lessons are often recommended for faster progress.

Yes. All NewGen instructors are fully qualified, experienced, and patient. We focus on building confidence while maintaining a safety-first approach.

Absolutely. We offer dedicated test preparation lessons, mock driving tests, and practice on real test routes to help you feel confident on the day.

This varies for each learner and depends on:

• Previous experience

• Confidence level

• How often you practice

We tailor lessons to your progress and will always give honest guidance.

Yes. Our modern, well-maintained training vehicles are provided for lessons and can also be used for your driving test (subject to availability).

Yes. We offer flexible scheduling, including weekdays and weekends, subject to instructor availability.

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may be charged.

Definitely. We specialise in helping nervous or anxious drivers feel calm and confident. Lessons are paced to suit you, with no pressure.

We currently offer lessons in [Insert City / Areas].

If you’re unsure whether we cover your area, just contact us.

Payment options include:

• Pay-as-you-go

• Lesson packages

Payment details will be provided when booking.

For safety and focus, lessons are one-to-one with the instructor. However, parents are welcome to discuss progress and ask questions at any time.

You can book by:

• Calling us

• Sending an email

• Filling out our online booking form

We’ll get back to you as soon as possible.

As soon as you’re ready! Contact us to check availability and book your first lesson.